Virtual Pediatric Care for Most Conditions.

Conditions KixCare Can Help With

Our KixCare Pediatricians offer safe and secure primary and urgent care* online, from the comfort of your home. No more rushing to find a same day clinic near you: we’ve got you covered.

FEVER

What if My Child has a Fever?

A fever is a strong indication of an ill child and is usually a good reason to consider seeing a Pediatrician. KixCare Pediatricians can help.

About Fevers

What is a fever?

A fever is a natural defense mechanism our bodies produce to fight off illness. When our temperatures rise above 38˚C (100˚F) it causes an increase in white blood cells that helps remove bacteria and viruses from our system faster than they can reproduce.

When should I seek help for a fever?

A fever lower than 38.9˚C (102˚F) does not require medical attention. Children with low-grade fevers won’t need medication unless they feel uncomfortable. Ways to ease the discomfort of a low-grade fever include:

Common related symptoms include:

If your child’s fever tops 39˚C (102.2˚F), see a Pediatrician or if one isn’t available, consult or visit your closest hospital. They’ll help determine the fever’s cause and provide direction for treatment/medication. Your Pediatrician may choose to schedule a follow-up appointment after the initial consultation to monitor your child's condition.

Chronic Cough

What if My Child has a Chronic Cough?

When your kid’s cough is clearly more than run-of-the-mill, complete with the sore chest and sleepless nights, KixCare Pediatricians can help.

About Chronic Coughs

What is a Chronic Coughs?

Occasional coughing is our body’s normal response to irritants in the lungs, but a nagging cough generally indicates a medical issue beyond a cold.

When should I seek help for a chronic cough?

If your child’s cough is new, try home remedies like honey and lemon water or saltwater gargling. If you see no improvement within 3–4 weeks, see a Pediatrician. They’ll determine the cough’s cause and provide direction for treatment/medication. Your Pediatrician may choose to schedule a follow-up appointment after the initial consultation to monitor your child’s condition.

If your child is coughing up blood, go to the hospital immediately.

A nagging cough generally indicates a medical issue beyond a cold and will likely be accompanied by:

Gastrointestinal Issues

What if My Child has bad Stomach Pains, Vomiting and or Diarrhea?

Gastro issues can be terribly frightening for kids and awful for parents. KixCare Pediatricians can help.

About Gastro Issues

What are gastrointestinal issues?

Gastro issues are related to intake and output. The root of the issue is usually in the mouth, esophagus, stomach, small intestine, large intestine or anus.

When should I seek help for vomiting, diarrhea or other gastro issues?

If your child moves from moderate to serious discomfort, see a Pediatrician. They’ll determine the cause of the discomfort and provide direction for treatment/medication. Your Pediatrician may choose to schedule a follow-up appointment after the initial consultation to monitor your child’s condition.

If your child is experiencing sustained, serious discomfort, go to the hospital immediately.

Common symptoms include:

Dermatologic Issues

What if My Child has a Skin Condition?

Skin conditions can be very painful for children. And ignoring early signs can cause lasting damage. KixCare Pediatricians can help.

About Skin Conditions

What are skin conditions?

Also called dermatological conditions, they range widely in severity, permanence and cause. Not all skin abnormalities are symptoms of a skin condition.

When should I seek help for a skin condition?

If a symptom is persisting for an unusually long time or your child is in noticeable discomfort, see a Pediatrician. They’ll determine the cause of the discomfort and provide direction for treatment/medication. Your Pediatrician may recommend a Dermatologist visit or schedule a follow-up appointment to monitor your child’s condition.

If the issue is a burn larger than 3 cm in diameter, go immediately to the hospital.

So look out for these symptoms:

Rashes (may be painful or itchy)
Cracked or dry skin
Patches of discoloration
Red or white spots/bumps
Scaly or rough patches of skin
Strange skin growths
Skin ulcers

Baby/Infant Feeding

What if My Child has Trouble with Feeding?

It’s easy to worry about missing developmental milestones. And while you know you child will get there, reassurance is always good. KixCare Pediatricians and Pediatric experts can help.

About Lactation Support

What is a feeding issue?

It’s normal for a child to not want to eat sometimes. It becomes concerning when the child refuses or is unable to eat for a long period of time.

When should I seek help for lactation or feeding?

If your child presents with any of the above symptoms, a Pediatrician can determine the cause of the issue and provide direction. Your Pediatrician may recommend a Lactation Consultant visit (which you can book through KixCare) or schedule a follow-up appointment to monitor your child’s condition.

Resulting symptoms include:

Difficulty gaining weight/maintaining a healthy weight
Frequent vomiting
Consistently taking over 30 minutes to finish a meal
Coughing, choking, or gagging when trying to eat or drink
Avoiding certain food groups or foods with specific textures
Limited variation in diet

Mental Health

What if My Child is Dealing with Mental Health Issues?

Because a normally developing child is consistently changing, some mental health issues can lie in plain sight. If you think your child is going through more than mental growing pains, KixCare Pediatricians and Pediatric experts can help.

About Mental Health Issues in Children

What is a mental health issue?

A mental health issue is when thoughts or emotions interfere with a child’s daily life. If left unaddressed, they can have a significant impact in teenage years and into young adulthood.

When should I seek help for my child’s mental health?

It’s never too early to assess your child’s mental health. If you notice any of the behaviours above, a Pediatrician can perform an assessment, provide treatment suggestions and schedule follow-up appointments for further evaluation and care.

If necessary, your pediatrician may refer your child to a mental health practitioner, which you can book through KixCare. Our psychologists, psychiatrists, counsellors and social workers can diagnose, treat and set up regular follow-up appointments to support you and your child and monitor changes in behaviour and/or family dynamics.

Parents should look out for these behaviours:

Disengagement with or avoidance of social interactions
Unpredictable outbursts/tantrums
Dramatic changes in personality
Trouble sleeping
Significant weight loss/strange eating habits
Indifference to activities
Low energy levels

Developmental Issues

What if My Child is having Developmental Issues?

It’s easy to worry about missing developmental milestones. And while you know you child will get there, reassurance is always good. KixCare Pediatricians and Pediatric experts can help.

About Development Issues

What are developmental issues?

Developmental issues refer to marked delays in forming abilities. Parents should watch for indicators in the more common categories of development where delays are seen.

When should I seek help for my child’s lack of development?

Many delays can be identified by a child’s second birthday. If you notice any of the behaviours above after age 2, a Pediatrician can perform an assessment, provide suggestions and schedule follow-up appointments for further evaluation and care.

If necessary, your Pediatrician may refer your child to a mental health expert, behavioural counsellor or speech therapist — all of which you can do through KixCare. Any of them can diagnose, treat and set up regular follow-up appointments to support you and your child and monitor changes in behaviour and/or family dynamics.

Language

Coordination

Minor Injuries

What if My Child gets Injured?

Minor injuries are an unavoidable part of a healthy childhood. But children are resilient and can bounce back far quicker than adults. While most injuries can be dealt with at home, reassurance and instruction can be calming for everybody. KixCare Pediatricians and Pediatric experts can help.

About Minor Injuries in Children

What are minor injuries?

Minor injuries generally refer to most circumstantial accidents and soft-tissue injuries.

When should I seek help for a minor injury?

Most minor injuries can be dealt with at home with rest, ice, heat or elevation. If these remedies are ineffective after a week, a Pediatrician can perform an assessment, provide suggestions and schedule follow-up appointments for further evaluation and care. Your Pediatrician may recommend a Physiotherapist visit (which you can book through KixCare) or schedule a follow-up appointment to monitor your child’s recovery.

Note - if your child is severely injured or is showing symptoms of being poisoned, go immediately to the hospital.

Common minor injuries include:

Symptoms of minor injuries are easy to spot and include:

Academic Performance

What if My Child is Struggling with Academics?

Poor performance in class has implications beyond academics. The social/emotional effect can sometimes be more serious than the educational delay. KixCare Pediatricians and pediatric allied health providers can help.

About Poor Academic Performance

What is poor academic performance?

Poor academic performance is an indicator that your child is struggling with schoolwork. These struggles can be a general trend across their classes, or specific to a single subject.

When should I seek help for my child’s mental health?

Before doing anything, you should talk to your child’s teacher. If they recommend intervention, you can book a session with an academic counsellor through KixCare.

Parents should look out for these behaviours:

Trying to skip school or certain classes with excuses
Difficulty getting through homework assignments
Not engaging in conversations about school
Major shifts in attitude towards school/teachers/assignments
Poor behaviour in school

Meet KixCare's providers

Comprehensive care starts with a focus on kids. KixCare’s Pediatricians and Pediatric Healthcare Professionals are equipped to help with the most common issues in children.

Pediatrician, MD, FRCPC

Ottawa

Dr. Fahad Masud completed medical school at the University of Toronto, followed by residency training in pediatrics at McMaster University, and a fellowship in pediatric emergency medicine at the Children’s Hospital of Eastern Ontario (CHEO). He is currently a Pediatric Emergency Physician at CHEO. His clinical interests include migraine care, sports medicine, and infant care. ...

Pediatrician, MD, FRCPC

Ottawa

Dr. Allan Shefrin joined the pediatric Emergency Department at the Children's Hospital of Eastern Ontario (CHEO) after completing his general pediatrics residency at the Alberta Children's Hospital in 2007 and his pediatric emergency medicine fellowship at British Columbia Children's Hospital in 2010. He was cross-appointed to the uOttawa Faculty of Medicine's Department of Emergency Medicine ...

Pediatrician, MD, FRCPC

Toronto

Dr. Aviva Lowe is a pediatrician with an expertise in consulting pediatrics and breastfeeding medicine. She is a graduate of the Faculty of Medicine at McGill University and trained in pediatrics at the Hospital for Sick Children in Toronto where she served as Chief Resident. Dr. Lowe has been practicing pediatrics in the GTA since ...

Pediatrician, MD, FRCPC

Markham

Dr. Janaki Vallipuram completed her medical degree and pediatric training at the University of Toronto. She started working as a hospital-based general pediatrician in 2017. She currently works at The Hospital for Sick Children (SickKids) and Markham Stouffville Hospital. Her interests include quality improvement and medical education.

Pediatrician, MD, FRCPC, RCPSC (PEM)

Toronto

Dr. Mark Tessaro completed his Pediatrics residency and Pediatric Emergency Medicine fellowship at the Hospital for Sick Children in Toronto. He then completed a fellowship in Pediatric Emergency Medicine Ultrasound at Maimonides Medical Center in Brooklyn, New York during 2013. Since 2014, Dr. Tessaro has been an emergency doctor and researcher at SickKids ...

Pediatrician, MDCM, FRCPC

Montreal

Dr. Harley Eisman completed his medical school and General Pediatric training at McGill University. Subsequently, he completed a Fellowship in Pediatric Emergency medicine at the Montreal Children’s Hospital, where he has been on staff since 1997. Dr. Eisman recently completed a 13-year tenure as Director of Pediatric Emergency Services at the Montreal Children’s hospital, during ...

Meet KixCare's Caring Providers

Dr. Harley Eisman completed his medical school and General Pediatric training at McGill University. Subsequently, he completed a Fellowship in Pediatric Emergency medicine at the Montreal Children’s Hospital, where he has been on staff since 1997. Dr. Eisman recently completed a 13-year tenure as Director of Pediatric...

Leanne is a cognitive behavioural therapy counsellor with a private practice specializing in anxiety for children and adolescents. She is trained as a teacher and guidance counsellor, with a Master's from Toronto’s Institute of Child Study, OISE and certificates in CBT from the Beck Institute in Philadelphia. Leanne is a...

Dr. Janaki Vallipuram completed her medical degree and pediatric training at the University of Toronto. She started working as a hospital-based general paediatrician in 2017. She currently works at The Hospital for Sick Children (SickKids) and Markham Stouffville Hospital. Her interests include quality improvement and medical education...

As a member of the health care team, Jennifer, who is an IBCLC provides clinical lactation care. She is an expert in lactation care. With over a decade of experience working with families as an IBCLC (International Board Certified Lactation Consultant), Jennifer is highly skilled and experienced in providing care for all types of situations...

Laura is an Osteopath (D.O.) and Certified Athletic Therapist (CAT(C)) with 30 years of clinical experience working with adult and pediatric concussion patients specializing in the clinical assessment and treatment of concussions and post-concussion syndrome. Laura is an international speaker on the assessment and treatment strategies..

Dr. Sumeet Sadana is a Consultant Pediatrician and the owner of Capital KidZ Medical Centre in Ottawa. He has particular interests in ADHD and infant growth & development, and has also been providing virtual care services for over 10 years. He is a member of the Department of Pediatrics at the Queensway...

Dr. Mark Tessaro completed his Paediatrics residency and Paediatric Emergency Medicine fellowship at the Hospital for Sick Children in Toronto. He then completed a fellowship in Pediatric Emergency Medicine Ultrasound at Maimonides Medical Center in Brooklyn, New York. He focuses on technology...

Melissa Oziel is a registered speech-language pathologist with a Masters of Science from Columbia University in New York City. She is the director of The Speech and Language Associates of Toronto, Inc. (SLAT) striving to build a love of communication for all of her clients. Melissa is bilingually certified and has worked extensively with...

Meet KixCare Caring Providers

Dr. Harley Eisman completed his medical school and General Pediatric training at McGill University. Subsequently, he completed a Fellowship in Pediatric Emergency medicine at the Montreal Children’s Hospital, where he has been on staff since 1997. Dr. Eisman recently completed a 13-year tenure as Director of Pediatric...

Leanne is a cognitive behavioural therapy counsellor with a private practice specializing in anxiety for children and adolescents. She is trained as a teacher and guidance counsellor, with a Master's from Toronto’s Institute of Child Study, OISE and certificates in CBT from the Beck Institute in Philadelphia. Leanne is a...

Dr. Janaki Vallipuram completed her medical degree and pediatric training at the University of Toronto. She started working as a hospital-based general paediatrician in 2017. She currently works at The Hospital for Sick Children (SickKids) and Markham Stouffville Hospital. Her interests include quality improvement and medical education...

As a member of the health care team, Jennifer, who is an IBCLC provides clinical lactation care. She is an expert in lactation care. With over a decade of experience working with families as an IBCLC (International Board Certified Lactation Consultant), Jennifer is highly skilled and experienced in providing care for all types of situations...

Laura is an Osteopath (D.O.) and Certified Athletic Therapist (CAT(C)) with 30 years of clinical experience working with adult and pediatric concussion patients specializing in the clinical assessment and treatment of concussions and post-concussion syndrome. Laura is an international speaker on the assessment and treatment strategies..

Leanne is a cognitive behavioural therapy counsellor with a private practice specializing in anxiety for children and adolescents. She is trained as a teacher and guidance counsellor, with a Master's from Toronto’s Institute of Child Study, OISE and certificates in CBT from the Beck Institute in Philada...

Dr. Mark Tessaro completed his Paediatrics residency and Paediatric Emergency Medicine fellowship at the Hospital for Sick Children in Toronto. He then completed a fellowship in Pediatric Emergency Medicine Ultrasound at Maimonides Medical Center in Brooklyn, New York. He focuses on technology...

Melissa Oziel is a registered speech-language pathologist with a Masters of Science from Columbia University in New York City. She is the director of The Speech and Language Associates of Toronto, Inc. (SLAT) striving to build a love of communication for all of her clients. Melissa is bilingually certified and has worked extensively with...

Pediatric healthcare experts available virtually

One-time Appointment

Free with a valid health card in Quebec. KixOne is now available in Ontario, Manitoba, Nova Scotia, and Newfoundland for $59 for a single appointment.

Kix360° Membership

$59 per month. Your family will receive 24/7 access to Pediatric Registered Nurses. Our pediatric nursing team is supported by specialized Nurse Practitioners who can diagnose, prescribe, and make referrals as needed to Pediatricians and Allied Health Professionals. Online access to our pediatric health care resources are also included.

416-343-0061

(QC)

438-896-2662

Account

416-343-0061

(QC)

438-896-2662

Account

Virtual Pediatric Care for Most Conditions.

Conditions KixCare Can Help With

Our KixCare Pediatricians offer safe and secure primary and urgent care* online, from the comfort of your home. No more rushing to find a same day clinic near you: we’ve got you covered.

What if My Child has a Fever?

A fever is a strong indication of an ill child and is usually a good reason to consider seeing a Pediatrician. KixCare Pediatricians can help.

About Fevers

What is a fever?

A fever is a natural defense mechanism our bodies produce to fight off illness. When our temperatures rise above 38˚C (100˚F) it causes an increase in white blood cells that helps remove bacteria and viruses from our system faster than they can reproduce.

When should I seek help for a fever?

A fever lower than 38.9˚C (102˚F) does not require medical attention. Children with low-grade fevers won’t need medication unless they feel uncomfortable. Ways to ease the discomfort of a low-grade fever include:

What if My Child has a Chronic Cough?

When your kid’s cough is clearly more than run-of-the-mill, complete with the sore chest and sleepless nights, KixCare Pediatricians can help.

About Chronic Coughs

What is a Chronic Coughs?

Occasional coughing is our body’s normal response to irritants in the lungs, but a nagging cough generally indicates a medical issue beyond a cold.

When should I seek help for a chronic cough?

If your child is coughing up blood, go to the hospital immediately.

What if My Child has bad Stomach Pains, Vomiting and or Diarrhea?

Gastro issues can be terribly frightening for kids and awful for parents. KixCare Pediatricians can help.

About Gastro Issues

What are gastrointestinal issues?

Gastro issues are related to intake and output. The root of the issue is usually in the mouth, esophagus, stomach, small intestine, large intestine or anus.

When should I seek help for vomiting, diarrhea or other gastro issues?

If your child is experiencing sustained, serious discomfort, go to the hospital immediately.

What if My Child has a Skin Condition?

Skin conditions can be very painful for children. And ignoring early signs can cause lasting damage. KixCare Pediatricians can help.

About Skin Conditions

What are skin conditions?

Also called dermatological conditions, they range widely in severity, permanence and cause. Not all skin abnormalities are symptoms of a skin condition.

When should I seek help for a skin condition?

If the issue is a burn larger than 3 cm in diameter, go immediately to the hospital.

What if My Child has Trouble with Feeding?

It’s easy to worry about missing developmental milestones. And while you know you child will get there, reassurance is always good. KixCare Pediatricians and Pediatric experts can help.

About Lactation Support

What is a feeding issue?

It’s normal for a child to not want to eat sometimes. It becomes concerning when the child refuses or is unable to eat for a long period of time.

When should I seek help for lactation or feeding?

What if My Child is Dealing with Mental Health Issues?

Because a normally developing child is consistently changing, some mental health issues can lie in plain sight. If you think your child is going through more than mental growing pains, KixCare Pediatricians and Pediatric experts can help.

About Mental Health Issues in Children

What is a mental health issue?

A mental health issue is when thoughts or emotions interfere with a child’s daily life. If left unaddressed, they can have a significant impact in teenage years and into young adulthood.

When should I seek help for my child’s mental health?

It’s never too early to assess your child’s mental health. If you notice any of the behaviours above, a Pediatrician can perform an assessment, provide treatment suggestions and schedule follow-up appointments for further evaluation and care.

What if My Child is having Developmental Issues?

It’s easy to worry about missing developmental milestones. And while you know you child will get there, reassurance is always good. KixCare Pediatricians and Pediatric experts can help.

About Development Issues

What are developmental issues?

Developmental issues refer to marked delays in forming abilities. Parents should watch for indicators in the more common categories of development where delays are seen.

When should I seek help for my child’s lack of development?

Many delays can be identified by a child’s second birthday. If you notice any of the behaviours above after age 2, a Pediatrician can perform an assessment, provide suggestions and schedule follow-up appointments for further evaluation and care.

Language

Coordination

What if My Child gets Injured?

Minor injuries are an unavoidable part of a healthy childhood. But children are resilient and can bounce back far quicker than adults. While most injuries can be dealt with at home, reassurance and instruction can be calming for everybody. KixCare Pediatricians and Pediatric experts can help.

About Minor Injuries in Children

What are minor injuries?

Minor injuries generally refer to most circumstantial accidents and soft-tissue injuries.

When should I seek help for a minor injury?

Note - if your child is severely injured or is showing symptoms of being poisoned, go immediately to the hospital.

What if My Child is Struggling with Academics?

Poor performance in class has implications beyond academics. The social/emotional effect can sometimes be more serious than the educational delay. KixCare Pediatricians and pediatric allied health providers can help.

About Poor Academic Performance

What is poor academic performance?

Poor academic performance is an indicator that your child is struggling with schoolwork. These struggles can be a general trend across their classes, or specific to a single subject.

When should I seek help for my child’s mental health?

Before doing anything, you should talk to your child’s teacher. If they recommend intervention, you can book a session with an academic counsellor through KixCare.

Meet KixCare's providers

Comprehensive care starts with a focus on kids. KixCare’s Pediatricians and Pediatric Healthcare Professionals are equipped to help with the most common issues in children.

Meet KixCare's Caring Providers

Meet KixCare Caring Providers

Pediatric healthcare experts available virtually

All Better Together!
Premier digitally enabled care for
Canadian kids and their families.

All Better Together!
Premier digitally enabled care for Canadian kids and their families.